Donegal Deputy lodges complaint over Eir’s lack of customer response

Donegal Deputy Thomas Pringle has lodged a complaint with ComReg over Eir's failure to respond to customers.

There have been long running issues with people across Donegal struggling to receive a response from the company via multiple channels.

Deputy Pringle says he was left with no other choice but to take such action.

He says in some cases elderly people have been left cut off completely: