CEO of Ulster Bank cannot confirm when ‘technical glitch’ will be fixed

The CEO of Ulster Bank has finally broken his silence on the I-T debacle which has left customers facing serious problems with their accounts.

Jim Browne says the bank is aiming to fix the problems - which have affected automatic payments - by early next week.

But he's refusing to say whether that means Monday - or later.

He's again apologised for the chaos caused to some 100-thousand Ulster Bank account holders.

And he says he doesn't believe the bank's image has suffered as a result....

[podcast]http://www.highlandradio.com/wp-content/uploads/2012/06/brow830.mp3[/podcast]