HSE plays down impact of telephone fault at Letterkenny Health Centre

The HSE is denying that an arguement over which company is responsible for repairs has prevented a faulty telephone line being repaired at the Primary Health Care Centre in Letterkenny.

A spokesperson is also plasying down the impact on members of the public, saying that in the vast majority of cases, appointments are made, not by phone but, by letter.

The phones have been out for over ten days during the past three weeks, with calls diverted to mobiles at key times.

The HSE is also stressing that the GP practice in the same building was not affected by the telephone problems, so nobody was left needing prescriptions because they could not make contact.