Council promises improved answering service on emergency water line

As problems with water supplies continue across Donegal, householders and keyholders
are again being urged to check unoccupied houses and premises for burst pipes, and report any leaks to Donegal County Council immediately.

Overnight, Donegal County Council shut down reservoirs across the county on a phased basis to allow supplies build up again. However, indications are it will take at least another day or two before anything resembling normality is restored

The council's Director of Water Services Seamus Neely says the biggest problem of all is that there is not one single fault, there are numerous small faults having a cumulative effect.

Con Mc Laughlin of the Water Service has confirmed that the council's emergency lines are being diverted to a call centre in Cork, and many went unanswered yesterday because of the level of calls being received.

He says the company has brought in more staff to handle queries from today.